To qualify the product must be returned in new condition with no signs of wear & all original packaging.

Products must be returned within 7 days of date received for a refund or for an alternative product. You will be notified in 5 working days of your returned arriving at KVP.

Hints and Tips

Please try on any product for the first time a t-shirt or socks on paws to prevent any hair transfer.

Please do not put the product straight on your dog without a covering until you are happy with the size as we will not be able to offer an exchange or refund for the item once it has been worn. 

Once received and a refund agreed, the payment will be refunded within 7 days.

Exchanges

If you would like to exchange your product for a different size or item, please return it to in new condition with all original packaging.